Our Finances and Accountability

How we use your money to shape change

Our Commitment To Accountability

We know it's important to you that your donation is being used effectively. It's important to us, too. We are committed to the highest standards of reporting and are accredited by Imagine Canada.

Accreditation is given to charities and nonprofits that have taken action through the Standards Program by identifying and reducing organizational risk, improving board governance practices, being transparent and accountable with finances and fundraising, and fostering a strong workforce.

The Trustmark is a symbol of excellence and leadership in the charitable sector.  A symbol Canadian donors can trust.

The Standards Program Trustmark is a mark of Imagine Canada used under licence by Oxfam Canada.

Year in Review

 

Oxfam has stepped up the work with our partners around the world in support of the world’s poorest and most marginalized by consistently putting women at the centre of everything we do.

Thanks to you, we have not only increased our resources and capacity to respond to emergency and development needs; we have also intensified our advocacy and influencing work.

We are on the ground in 87 countries, working to win the twin struggles against gender and economic inequalities and to make the world a fairer, better place.

Thank you for your support.

 

Learn More About Oxfam Canada:

 How We Spend Donor Dollars

1

From April 2023 to March 2024:

  • 81% went toward delivering humanitarian aid and long-term programs
  • 12% was used to help us raise funds and help more people
  • 7% went towards management and administrative costs

 

 Spending by Program Region

2

From April 2023 to March 2024:

  • 38% Africa & the Middle East
  • 32% Asia & The Pacific
  • 24% Latin America & the Caribbean
  • 6% North America

Complaints

Providing you the best possible service is important to us. If, for any reason, we have not met your expectations, please contact us as soon as possible.

We will endeavour to investigate and respond to complaints in writing as quickly as possible, with consideration to staff availability and hours of operation. We aim to respond in writing within two weeks of receiving a complaint. Every effort will be made to address and resolve the issue to your satisfaction.

If you have a complaint, please email or call 1-800-466-9326.

How to report misconduct by Oxfam staff

Oxfam offers safe and confidential reporting mechanisms so that any person can report misconduct by Oxfam Canada staff.

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